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Contact Us
Customer Service
We believe that excellent customer service builds confidence and trust with our
company. It is through this that we can establish a long-term relationship with
our customers and have the opportunity to provide information and products on
an ongoing basis.
Please email us at:
contactus@urpublishers.com
Our customer service hours are from 8:30 AM to 5:30 PM Pacific Time, Monday
through Friday. To telephone us contact: call: 760-930-8937 or fax: 760-930-4291
Ordering Options
We offer three primary ways to place an order at any time:
Your Ideas
Is there a particular concern or idea?
Looking for information on health, nutrition, lifestyle or other topics to better
your quality of life?
We want to hear from you!
We are always interested in learning about your interests because we are dedicated
to providing products that positively impact your quality of life. We would
be pleased to hear from you by clicking here for Your Ideas.
Return Policy
United Research Publishers and Vital Choice Products provide a 90-day satisfaction
guarantee. If you choose to return any item purchased from us within 90-days
of shipment you will be refunded 100% of the value of the product.
Return Address:
| United Research Publishers
Attn: Returns Dept.
PO BOX 232344
Encinitas, CA 92023-2344.
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IMPORTANT Please include the following information and materials for all returns:
- Item to be returned
AND
- Original packing slip
OR
- Your name,
- Address, City, State/Province and ZIP/Postal Code
- Telephone number and email contact (Note these are important if we have
to contact you)
- Original type of payment type
Refunds will be processed within 21 days of receipt. Credits to credit cards,
in some cases can take as long as 28-days. For questions with regard to returns,
please email us at: contactus@urpublishers.com
Newsletter
URP is in the process of developing an on-line newsletter. It will contain regular
features on health, pain relief, diet, fitness and travel and retirement and
more.
Click here to learn more.
Click here to place your requests for feature articles.
AUTHORS
United Research Publishers (URP) is committed to expanding our range of books.
We constantly seek unique, timely manuscripts that reach and positively impact
our customers. URP’s goal is to offer information that improves the quality
of life of our reader. To better understand how your work may fit our markets,
please refer to the list below:
Health: particularly works that provide overviews of both traditional and
alternative approaches
Pain and Symptom Relief: particularly works that provide overviews of both
traditional and alternative approaches
Diet & Nutrition: advances that can address symptoms of disease; weight
control; cookbooks related to diet & nutrition
Fitness: Exercise; staying in shape
Self-Improvement: meeting people; lowering stress; improved communication;
more active social life; saving time
Personal Finances: preparing for retirement; making money
Spirituality: Judeo-Christian
Retirement: planning, places to retire
Life-Style & Leisure Activities: hobbies, crafts, activates
Additional Considerations: please review About Us to
better understand our philosophy and market focus.
Your Qualifications
A passion for the subject and personal experience are at the foundation of desirable
manuscripts. Professional credentials are important but not necessarily a requirement
for creating an authoritative voice in a work. In particular, we seek works
that may be inclusive of both mainstream and alternative perspectives.
Submissions
We will consider all submissions which fit the criteria we have described in
the section above, “Authors”. It may take up to eight (8) weeks
for us to review a manuscript due to the volume of manuscripts we receive. In
advance, we thank you for your patience. Please review and follow the guidelines
below.
- 1. Cover Letter: the purpose is to introduce you, the writer, and the purpose
of your work. Please include the following:
- a. A description of purpose - focus on unique features of the work
- b. Your background- include credentials, relevant experience, particularly other
works that have been published and their current status. If you prefer, you
may include this information a separate sheet.
- c. How you learned about URP.
- d. Contact information- Include all pertinent contact information: name,
address (shipping), city, state/province, country, ZIP/postal code, telephone
number, email address, web site if available. We strongly recommend that this
information also be inserted in the work to assure that the author can be identified
should the cover letter become separated form the work.
- e. Manuscript returns- we will not return manuscripts and other materials unless
your cover letter indicates specifically that “all materials are to be
returned”. Please take care to indicate your preference.
- 2. Market & Business Proposal: Please provide the following information-
- a. An outline of the work with sufficient details to convey your perspective;
it is recommended that a description paragraph accompany each chapter heading
- b. Target audience for the work- please describe the demographics of the readers
in terms of - age, gender, educational background; also consider income, geographic
information
- c. Concerns/problems/Issues- briefly describe the issue(s) that this intended
audience faces and how this work treats these concerns.
- d. Please name other works that are available on the market that are similar
to the proposed work. This should include the title, author, publisher and date
of the work.
- e. Describe how this work differs form others in the market today. Describe
what is unique and how this unique character benefits the reader.
- f. Describe the mechanics you envision for the work:
- i. Word count- note that URP books usually are 30,000 to 80,000 words in length
- ii. Graphics to be included
- 3. Manuscript Format: we can accept a manuscript in hard (paper) copy, floppy
disc or CD-ROM formats. No emails please.
- a. Hard (paper) copy: 8 ½” x 11” (European A4); white paper;
one-inch (25mm) margins; single-sided printing; double spaced; 12-pt to 14-pt
font size; paginated correctly; page numbers and work title should be inserted
on each page.
- b. Floppy disc: 3.5” floppy disc formatted for PC; document MUST be in
Microsoft Word; all other formatting same as “hard (paper) copy”
above.
- c. CD-ROM: formatted for PC; document MUST be in Microsoft Word; all other formatting
same as “hard (paper) copy” above.
Review & Notification
A notice will be sent to you from URP acknowledging receipt of manuscript and
materials within one week of receipt. Our preferred method of contact is email-
please include your email contact on the cover letter.
Completeness of the submission is the responsibility of the writer. If required
materials are incomplete or lack sufficient detail our response may be delayed
or, in some instances disqualify the work for further consideration.
We appreciate the effort of each writer when completing the submission fully.
In return, our editorial staff is committed to a full and responsible review
of the work within eight (8) weeks of receipt. They will notify you of the status
by declining or accepting your work. Our editorial staff’s decisions are
final.
Any accepted work is contingent upon successful completion of a license contract.
Please note: we will not return manuscripts and other materials unless your
cover letter indicates specifically that “all materials are to be returned”.
Please take care to indicate you preference.
Send Submissions to:
United Research Publishers
2233 Faraday Avenue
Suite F
Carlsbad, CA 92008
Attention: Lee Ann Coffey- Editorial Coordinator
For Additional Information:
authors@urpublishers.com
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